In any workplace, you need to communicate effectively when the stakes are high, opinions vary and emotions run strong.
This Physician Leadership Institute course, Crucial Conversations© by VitalSmarts©, is focused on teaching you persuasive conversation skills through interactive skills-based learning. You will acquire the conversation skills you need to achieve alignment and understanding on crucial matters through open dialogue.
Crucial Conversations© will help you develop the skills you need to manage conversations so that everyone involved feels heard, relationships are improved and hidden issues come to the surface.
This course is a prerequisite to the Crucial Accountability© course.
April 15-16, 2021
October 21-22, 2021
10:30 am–5:30 pm ET each day
Please note: you must have a cma.ca account to register and access our CMA Joule learning portal. Create one here (membership not required).
This course can be tailored and delivered in-house* to physicians and/or interdisciplinary teams in your organization, at your meeting or at your conference.
*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice.