In any workplace, you need to communicate effectively when the stakes are high, opinions vary and emotions run strong.
Effective conflict management can enhance creativity and innovation.
This Physician Leadership Institute course will teach you how to successfully manage conflict through conversation and negotiation — including how to use facilitation and resolution processes, and how to avoid the difficulties conflict.
May 13-14, 2021
10:30 am–5:00 pm ET each day
Please note: you must have a cma.ca account to register and access our learning management system. Create an account (membership not required).
This course can be tailored and delivered in-house* to physicians and/or interdisciplinary teams in your organization, at your meeting or at your conference.
*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice.