Mary Yates, BA(Hons), MEd

Mary has spent more than 40 years helping individuals and organizations through the change process, primarily in the hospital and health care sector. She is the principal of Align Associates, providing personal, leadership and team development training for physicians. She is the former director of the Ontario Medical Association’s Physician Workplace Support Program, where she focused on physician workplace behaviour and communication. 

On the faculty of CMA Joule since 1997, Mary co-facilitates Momentum, an annual week-long retreat for women in medicine. She co-designed a two-day course for physician leaders on managing disruptive behaviour, co-developed an online learning module for the University of Ottawa and co-authored a series of articles on facilitation skills for the Canadian Journal of Physician Leadership. She is currently on faculty with the Telfer Centre for Executive Leadership at the University of Ottawa.

Mary holds a master’s degree in adult education (human resources development). She completed her coaches training in 2015 and is certified in Emotional Intelligence, Crucial Conversations and Crucial Accountability. She achieved advanced-level standing from the Ontario Society for Training and Development and serves on the steering committee of the Canadian Physician Coaches Network.