Susan is a professor and the vice-chair, education in the Department of Psychiatry at the University of Toronto. She is the director of academic leadership development for the Centre for Faculty Development, Faculty of Medicine at St Michael's Hospital and the associate director of the Research, Innovation and Scholarship in Education (RISE) program of the Department of Psychiatry. Susan has been practising geriatric psychiatry at Baycrest since 1985. She has a master's degree in education and an international master's in health leadership.
Susan's scholarship focuses on the design and evaluation of leadership development programs for health professional educators, academics and practitioners. She has been widely recognized for her excellence in teaching and innovative program development. She has been a faculty member for numerous leadership programs, including those of the Canadian Leadership Institute in Medical Education. She also co-chaired the development of the 2009 Royal College of Physician and Surgeons "train the trainer" program for the CanMEDs manager role.