Mary Yates, BA(Hons), MEd

Mary has spent more than 25 years in the business of helping individuals and organizations through the change process. She is director of the Physician Workplace Support Program, a unique service offered through the Physician Health Program of the Ontario Medical Association. Her expertise is in the area of leadership development, team effectiveness, performance management, meeting and retreat facilitation, human resources management, curriculum design and quality improvement. Prior to joining the OMA, Mary was director of organization development/quality workLife at York Central Hospital, now called Mackenzie Hospital, in Richmond Hill, Ontario, where she provided leadership for initiatives related to learning, organizational transformation and improving quality of work life for staff.