Stephanie has more than a decade of experience working in health care consulting and training as well as 25 years of experience as a university lecturer. She is currently teaching at the School of Public Health of Université de Montreal (ESPUM) and has completed five years of doctoral studies at HEC Montreal. Her expertise includes team coaching, soft skills improvement, leadership and conflict management. She holds numerous certifications, including in neuro-linguistic programming (NLP) with specializations in neuroscience and hypnosis. She is also the co-founder of the training and consulting outfit Daily Difference Inc.
Andrée is a professional trainer and coach, with extensive experience in the fields of health administration, medical management and leadership. In her customized training for physicians, she combines creativity with practical development tools to ensure sustainable results. For the last decade, she has partnered with health organizations and medical associations. Her achievements include developing 15 accredited training sessions for physicians and completing more than 2,000 hours of one-on-one coaching with physician managers. She is president of the firm ACtion360 and also teaches graduate courses in management and leadership at the Université de Montréal school of public health (ESPUM).
Dr. Blackburn has over 30 years of experience as a family physician and has held various prominent roles, such as president of the Conseil des Médecins, Dentistes et Pharmaciens (CMDP) from 2004 to 2011 and director of professional services at La Sarre from 2010 to 2013. She has extensive teaching experience, training nurses, family medicine residents at Université de Sherbrooke and undergraduate nursing students at Université du Québec en Abitibi-Témiscamingue (UQAT). She has been recognized for her rallying leadership style and strategic communication skills. She is currently the part-time assistant director of professional services at the Centre Hospitalier Universitaire de Québec and leads the department of general medicine there.
MD MHSc (Bioethics)
Monica is the faculty lead, ethics and professionalism, Department of Family and Community Medicine, University of Toronto. With close to 30 years in practice, she has had a rich clinical experience, including rural, urban, geriatric, student health and palliative care settings. Having acquired a master's degree in bioethics at the Joint Centre for Bioethics at the University of Toronto in 2002, she became a clinician educator.
She is an associate professor and teaches extensively at the undergraduate, postgraduate and faculty development level around issues of ethics and professionalism, as well as palliative care. Her particular interest lies in facilitating collegial conversations that actively explore how to make skilful ethical and professional decisions in complex situations. In her current clinical role, she is the Medical Director of the Palliative and Supportive Care Service at St Joseph's Health Centre in Toronto.
MEd BEd BA(Hon)
Jamie Campbell is Director of Organization Development at North York General Hospital, Toronto, Ontario. He has over 20 years' experience working with individuals, groups and organizations in facilitating learning, change and growth in the healthcare sector. Building on his background as an educator, presenter and facilitator of change processes in both the private and public sectors, his current duties include overseeing a dynamic team responsible for leadership and talent management, non-clinical training, strategic and continuous planning support, and enhancing organizational culture. Jamie is a member of the Canadian Society of Training & Development, the Human Resources Professionals Association of Ontario, the Association for Creative Change in Organization Renewal and Development and is a former executive member of the National Staff Development Council Ontario chapter.
MASc MPs CHRP
Julie is an organizational psychologist and senior partner at the consulting firm Humance. With more than 20 years of experience in consultation and management, she is respected for her keen business acumen, strategic thinking and focus on tangible results. She has led numerous strategic projects to optimize the performance of leaders and their teams, often working directly with boards of directors to improve management processes. Julie is highly sought after for her recognized expertise in human relations and work culture management. She is also a professional speaker and guest expert with various media outlets, including national networks such as Radio-Canada.
Louise is a strategy and management consultant with 25 years of experience. She has held management positions in fields including hospitality, design, real estate, health and professional services. She is adept at establishing productive partnerships with stakeholders and always brings creativity and enthusiasm to her projects. She is also a talented communicator with in-depth knowledge of new strategies to improve company performance. She has worked in numerous advisory roles and has a wealth of experience training others on topics related to administration, management, leadership skills and customer service.
BMEDS MBA MA PhD
Before co-founding the leadership development and change management firm Shift, Scott amassed more than 20 years' experience in the financial, IT and health care fields. He is director of MBA programs and an assistant professor in business administration at Dalhousie University, Halifax. In-house leadership development initiatives and conflict resolution are specialties, along with change and relationship management expertise and creating value-based workplaces. Action-oriented and practical, Scott also works as an executive coach, and sometimes as an associate faculty member in a corporate residency MBA program.
Graham Dickson is professor emeritus at Royal Roads University and still teaches there. He was the founding director of the Centre for Health Leadership and Research. His specialty is leadership development and succession planning within the health sector.
Graham was the principal investigator in the cross-Canada research project on the LEADS in a Caring Environment framework, which is being used to define the standards of effective health systems leadership in many jurisdictions. This framework has been endorsed by the Health Care Leaders’ Association of British Columbia, the Canadian College of Health Leaders and the Canadian Health Leadership Network, which comprises more than 32 national and provincial health organizations, including the Canadian Medical Association. Recently, Graham oversaw the writing and publishing of a set of five booklets dedicated to each of the capabilities of the LEADS framework and co-authored the booklet on Systems Transformation.
Graham is academic advisor on the Board of Directors of the Canadian Health Leadership Network and a member of the Physician Assistants Certification Council of Canada.
MD BCh CCFP FCFP ASAM & CSAM certified
Paul is a partner with HealthQuest Occupational Health Corporation, advising organizations and industries on the health of their employees, especially complex disability management and substance abuse policy development. He has additional certification in addiction medicine and is a clinical associate professor in the department of family practice at the University of British Columbia. While he was executive director of the provincial physician health program, Paul had particular interest in conflict and tensions that exist at the interface of clinical and administrative medicine.
Past chair of the Canadian Physician Health Network and a member of the expert advisory committee for the CMA's Centre for Physician Health and Well-being, Paul is a regular presenter at workshops and conferences addressing the resilience and sustainability of the healthcare workforce. Workplace concerns such as collaborative practice, drug and alcohol abuse, disability management and healthcare professionals who demonstrate disruptive behaviour are key interests.
MD MBA FRCPC CCPE
Mamta Gautam is a psychiatrist, executive coach, author, consultant, speaker, and President of PEAK MD, Inc., a company that specializes in Leadership Resilience, and keeping well professionals well. Her two main areas of expertise are Physician Health and Physician Leadership.
Dr. Gautam is a pioneer in the field of Physician Health and Wellbeing. An Assistant Professor at the University Of Ottawa Faculty Of Medicine, she has worked as a psychiatrist in Ottawa, Canada for over 25 years. Hailed as the "The Doctors' Doctor", physicians are the focus of her practice. Dr. Gautam founded the University of Ottawa’s Faculty of Medicine Wellness Program, which served as the template for Canadian Medical Association Center for Physician Health and Wellbeing. In 2008, she founded the International Alliance on Physician Health, realizing her dream of bringing together experts worldwide to collaborate on work in this area. Currently, she serves on the University of Ottawa ePhysician Health Advisory Committee, and the RCPSC Physician Health Working Group. She is leading a new initiative to create a regional physician wellness program to serve all physicians working in the Champlain LHIN in Ontario.
Dr. Gautam is also a recognized leader in medicine in Canada. She is a Past-President of the Federation of Medical Women of Canada, and a past President of the Ontario Psychiatric Association. She is on the faculty on several Physician Leadership Development courses in Canada and the US, and serves as a coach for physician executives, assisting them with leadership development and career transitions. Dr. Gautam is an internationally renowned public speaker, and a sought-after keynote speaker at medical conferences throughout Canada, United States, Europe and Australia. She has created and conducted over 1000 innovative seminars, and is the recipient of numerous awards for her pioneering work in physician health and physician leadership development.
BS MS PhD
Professor Brian Golden (PhD, Kellogg School of Management, Northwestern University; Fellow, Canadian Academy of Health Sciences) is the Sandra Rotman Chaired Professor in Health Sector Strategy at the Rotman School of Management, The University of Toronto. He is Academic Director of Rotman’s Global Executive MBA and Rotman’s Global Executive MBA in Healthcare and The Life Sciences. He previously served as Vice-Dean Professional Programs and Vice-Dean MBA Programs.
Professor Golden was a member of the advisory committee that led to the creation of Ontario’s Excellent Care for All legislation. In 2013 he co-authored the province’s report on Primary Care Governance, and in 2015 co-authored “Patient Care Groups: A new model of population based primary health care for Ontario” (the “Price Report”) for the Ministry of Health. From 2005 to 2010 Professor Golden was Board Chair of the Institute for Clinical Evaluative Sciences (ICES).
Professor Golden conducts research, teaches and consults in the areas of change management, leadership, incentives and payment models, system design and governance.
As an advisor and director of leadership development programs, Professor Golden has worked with a variety of organizations including Ontario’s Ministry of Health, Britain’s National Health Service, health regions across Canada, and hospitals including The Hospital for Sick Children, The University Health Network, Hamilton Health Sciences, London Health Science Centre, Sunnybrook College Health Sciences Centre, The Centre for Addiction and Mental Health, British Columbia Cancer Agency, The King Faisal Specialist Hospital, and Baylor Medical Center. Private sector clients include Tieto (Finland), General Electric, Janssen-Ortho, Philips and Baxter.
LLB LLM (ADR) CMed
Anne helps individuals and organizations manage conflict and resolve disputes as a member of the firm Mediated Solutions. Qualified in nursing, law and mediation, Anne holds the national designation of Chartered Mediator, and obtained her master's-in-law in Alternative Dispute Resolution from Osgoode Hall Law School. Anne was the recipient of the Ontario Bar Association annual Award of Excellence in Alternative Dispute Resolution in 2007 and received an Excellence in Teaching Award from the University of Toronto in 2003.
In addition to teaching extensively, Anne is co-author of A Nurse's Practical Guide to the Law (1997) and author of Dispute Resolution in the Insurance Industry (2001). Her experience includes mediation of civil and labour disputes, as well as facilitation related to poisoned work environment issues and human rights investigation in the health care setting.
Janice Gross Stein,
PhD FRSC LLD MOC
Janice is the Belzberg Professor of Conflict Management in the department of political science and the director of the Munk Centre for International Studies, Toronto. She is a Fellow of the Royal Society of Canada and author of more than 80 books, book chapters and articles on intelligence, international security, peacemaking and public policy and negotiation processes. Recent publications she has written or contributed to include: Networks of Knowledge: Collaborative Innovation in International Learning (2001); The Cult of Efficiency (2001); Street Protests and Fantasy Parks (2001), and the prize-winning The Unexpected War: Canada in Kandahar (2007).
She has received the Mershon Prize for outstanding contribution to public education on issues of national security. Janice has also been active as a member of international advisory panels including the Committee on International Conflict Resolution of the National Academy of Sciences in Washington, DC, and the Committee on International Security of the American Academy of Sciences. She has served as chair of the research advisory board to Canada's minister of foreign affairs and as a member of that ministry's Middle East advisory group, and often provides news commentary for CBC and TVO television.
Jeffrey received his PhD in health economics from the Johns Hopkins School of Public Health. He also holds a master's in economics from Johns Hopkins University and a bachelor of arts degree in quantitative economics and decision sciences from the University of California at San Diego. He has taught health economics and economic evaluation classes in Canada, the United States and internationally.
Currently, Jeffrey is pursuing research on how to make health economics more useful to decision-makers. Special interests include health services research related to cancer and mental health and other health issues affecting poor and vulnerable populations. Jeffrey is an award-winning teacher and is the recipient of a Career Scientist Award from the Ontario Ministry of Health and Long-Term Care.
MD CCFP FCFP
Dr. Kernaghan was appointed the President and Chief Executive Officer of St. Joseph's Health Care, London in 2010. St. Joseph’s is a multi-sited academic health care organization serving London and region. Prior to assuming this role, she served for 17 years as the Vice President, Medical for various hospitals in London. In 1984, Gillian joined the medical staff of St. Joseph's, Parkwood Hospital and LHSC as a family physician. She completed her residency at St. Joseph’s Hospital in 1984 upon graduation from University of Western Ontario and was awarded her Fellowship in 2000. She is an Associate Professor at Schulich School of Medicine and Dentistry and an adjunct professor in the Arthur Labatt Family School of Nursing at Western University. Gillian currently serves on the OHA Board and the CAHO Executive. Gillian is the Past President of the Canadian Society of Physician Executives (2010-2012) and a past Board Member of CaRMS. She serves on numerous provincial and national committees. She is also a faculty member of the Physician Leadership Institute of Canadian Medical Association.
Peter James Kuling,
BSc MSc MD FCFP CCPE
Peter Kuling is an Assistant Professor of Family Medicine, University of Ottawa. He works with The Ottawa Hospital Academic Family Health Team (TOHAFHT) where he has served as both Lead Physician and Unit Director of the TOHAFHT.
Peter acquired extensive experience in the political environment as President, Saskatchewan Medical Association and through an extended term as Chair of the Canadian Medical Association (CMA) Political Action Committee (PAC). He also served as Chair of several related CMA advocacy committees. As PAC Chair, he championed the MD-MP Contact Program, the CMA's grassroots lobbying initiative, which has been effective in influencing public policy on health care. He oversaw successful campaigns to ban tobacco advertising at sporting and cultural events and to obtain increased funding for health care. He remains an active supporter of the MD-MP Contact Program and is also involved in the professional development of physicians as lobbyists.
As a faculty member of CMA Joule’s Physician Leadership Institute and of the Ontario College of Family Physicians, Peter delivers a range of advocacy, leadership and best practice programs. An Expert Advisor for Accreditation Canada International, he also delivers leadership and quality improvement education sessions internationally.
A strong advocate for Family Medicine as a critical component of health care in both Canada and abroad, Peter has lectured in Family Medicine and Continuous Quality Improvement at the University of Fukui, Fukui City, Japan and was a visiting scholar in primary care departments at universities in The Netherlands and New Zealand. He is actively involved in the Family Medicine Demonstration Project, Ottawa-Shanghai Joint School of Medicine.
Peter has attained the designation of Canadian Certified Physician Executive awarded by the Canadian Society of Physician Leaders and the CMA. He has also completed the Advanced Health Leadership Program (AHLP) at the Rotman School of Management, University of Toronto including the AHLP London Study Tour, London, England.
Peter was awarded the 2017 CMA Sir Charles Tupper Award for Political Action in recognition of his "outstanding career and life-long dedication to advocacy."
MD MSA PhD FCCHL CCPE CPHQ
Martin Lees has a master's degree in health care administration and a PhD in management and decision sciences. He is a Certified Professional in Healthcare Quality and has earned certification as a Fellow of the EXTRA program and Fellowship in the Canadian College of Health Leaders as well as the CCPE. His clinical work has been in primary care as an emergency medicine physician and urgent care practitioner. He has held adjunct faculty appointments at two medical schools in Ontario.
Martin has extensive leadership experience in hospitals and health care systems and has been a member of the board of directors of five hospital corporations. He has been active in many task forces and project groups for government and healthcare agencies.
Martin's consulting work focuses on change management, organizational development and strategic planning. He has published several articles in peer-reviewed publications and served as a member of the editorial board of Healthcare Management Forum. Martin is a faculty member at two business schools where he teaches in the areas of leadership, organizational change and development, corporate governance and strategy.
Susan J. Lieff,
MD MEd MMan FRCPC
Susan is a professor and the vice-chair, education in the Department of Psychiatry at the University of Toronto. She is the director of academic leadership development for the Centre for Faculty Development, Faculty of Medicine at St Michael's Hospital and the associate director of the Research, Innovation and Scholarship in Education (RISE) program of the Department of Psychiatry. Susan has been practising geriatric psychiatry at Baycrest since 1985. She has a master's degree in education and an international master's in health leadership.
Susan's scholarship focuses on the design and evaluation of leadership development programs for health professional educators, academics and practitioners. She has been widely recognized for her excellence in teaching and innovative program development. She has been a faculty member for numerous leadership programs, including those of the Canadian Leadership Institute in Medical Education. She also co-chaired the development of the 2009 Royal College of Physician and Surgeons "train the trainer" program for the CanMEDs manager role.
Ian is a public health professor at the University of Waterloo, where he also serves as the university's executive director for health research. He works in information management, with a particular interest in how technology can be used to support decision-making by clinical providers and health care mangers. Lately, Ian has been exploring this issue in the context of pandemic planning and incident response strategies.
Ian's work on funding and financial reporting in health care has contributed to several commissions and reports, including the Romanow and Clair (Québec) reports. Ian has served on a community hospital board, is an adjunct scientist with the Institute for Clinical Evaluative Sciences (ICES) and is affiliated with the University of Toronto Faculty of Medicine.
MD CM FCFP(EM) CCPE
Dr. McNaughton-Filion received her medical degree at McGill University and completed her residency at the University of Toronto, and is a Canadian Certified Physician Executive. She has practiced emergency and family medicine in both rural and urban settings.
Dr. McNaughton-Filion has been involved in national, provincial and local initiatives to improve emergency care. An investigating and inquest coroner for many years, she held many positions in the Ontario Coroners Association Executive, including that of President.
She has held multiple administrative posts, including Chief of the Montfort ED; Assistant Chief of Staff Quality of Care at the Montfort Hospital, and Champlain Local Health Integration Network ED Lead. She holds an academic post at the University of Ottawa. In 2010, she was the Senior Medical Advisor for the Internationally Protected Persons (IPP) program for the G8 and G20 summits, and continues to consult with the IPP program for Health Canada.
Dr. McNaughton-Filion now has an administrative post with the provincial government.
Paul wears many hats: consultant, lecturer, educator, researcher, facilitator. After receiving his doctorate in psychology from the University of Victoria, BC, he worked as a neuroscience researcher for several years at Lund University Hospital in Sweden, before returning to Canada to pursue a master's in leadership and training at Royal Roads University, Victoria.
Today, Paul uses his extensive knowledge of the brain, psychology and leadership to design and facilitate workshops in organizational development, and to lecture at several universities in leadership, business and psychology programs. He consults with organizations on individual and organizational emotional intelligence enhancement, leadership development, talent management and team effectiveness.
BScN BA MHRD
Monica is an organization effectiveness consultant and a long-standing member of the PLI faculty. Her expertise in management, facilitation, leadership development and workplace diversity has been tapped by many public and private organizations. She is qualified to administer both the Myers-Briggs Type Indicator® and the BarOn Emotional Quotient Inventory (EQ-i)® - and to facilitate Insights® Discovery and Personality Dimensions® workshops.
Monica brings insight, inspiration and humour to her consulting and training practice. She is recognized as a sensitive and effective facilitator, promoting self-awareness and personal change that can lead to enhanced working relationships.
BA(Hons) BScPT MSc
Katherine Stevenson has worked in health care improvement since 2004. From 2004 to 2009, she worked with Saskatchewan’s Health Quality Council (HQC) in a variety of positions, including Senior Quality Improvement Consultant and Program Director. She is currently a doctoral student and adjunct lecturer at the University of Jonkoping, Clinical Assistant Professor for the School of Physical Therapy at the University of Saskatchewan, and a physical therapist with the Rural and Remote Memory Clinic at the Canadian Centre for Health and Safety in Agriculture. In 2012, Katherine launched her own business, the Groundwork Strategy, where she provides teaching, coaching, and facilitation to individuals, teams, and organizations wanting to work with technical and relational approaches to improvement in health, education, and social care.
Katherine’s areas of research and work focus include coaching and facilitation, quality improvement education, interprofessional education, health information management and technology, leadership, and system redesign.
Katherine holds a B.A. Honours in English (1996), a B.Sc. in Physical Therapy (1999), and a M.Sc. in Community Health and Epidemiology (2003), all from the University of Saskatchewan.
MBBS MD DM MS
Gautham Suresh is a Professor of Pediatrics at Baylor College of Medicine, Houston, Texas and a neonatologist and Medical Director of the Newborn Center at Texas Children's Hospital. He is a graduate of the Masters Program at The Dartmouth Institute for Health Policy and Clinical Practice (previously called the Center for Evaluative Clinical Sciences) where his concentration was Continuous Quality Improvement in Healthcare.
After his fellowship in neonatology at the University of Vermont, he served as a faculty member there and was a postgraduate fellow at the Vermont Oxford Network. He has worked closely with the Vermont Oxford Network for many years, as a faculty member of the Vermont Oxford Network's quality improvement collaborative, the Neonatal Intensive Care Quality (NICQ) project, and as an advisory board member for NICQ. He has set up and directed educational courses on patient safety, on evidence-based medicine and on the ACGME core competencies for medical students, pediatric residents, and neonatology fellows.
He is the director for a course on patient safety at The Dartmouth Institute. He is the author of several peer reviewed scientific publications, presentations and book chapters on quality improvement, patient safety and evidence-based medicine, including Cochrane systematic reviews. He is currently conducting research on and teaches about Patient Safety and medical errors.
He currently serves as the chair of the Planning Group of the American Academy of Pediatrics program, Education in Quality Improvement for Pediatric Practice (EQIPP). He is also an Associate Editor for the Neonatal Review Group of the Cochrane Collaboration. His interests include patient safety, healthcare quality improvement, evidence-based decision making, cost-effectiveness analysis, translation of research into practice, and organizational culture and leadership in healthcare.
MD FRCPC FCCHSE
Dr. Gaétan Tardif is a consultant at the University Health Network and a Professor in the Department of Medicine at the University of Toronto. He recently retired from his role as Physiatrist in Chief and Medical Program Director, Toronto Rehabilitation Institute, a hospital of the University Health Network. Gaétan continues to be involved in leadership development. At CMA Joule, he teaches strategic thinking and entry into practice workshops.
Gaétan is a Past-President of the Canadian Society of Physician Leaders and of the Canadian Association of Physical Medicine & Rehabilitation. He was the President and Chair of the Board of the Canadian Paralympic Committee from 2013 to 2017. He first started his Paralympic journey as a member of the medical team for the Sydney and Athens Paralympic Games, as well as Chief Medical Officer for the Salt Lake City and Torino Paralympic Games. He served as Assistant Chef de Mission for the Beijing 2008 and Vancouver 2010 Paralympic Games and Chef de Mission for the Canadian Team at the 2012 London Paralympic Games. He was first elected to the board of the Canadian Paralympic Committee in 2008.
Gaétan obtained his medical degree at l'Université Laval and holds diplomas in sports medicine and electrodiagnostic medicine. He obtained the ICD.D designation from the Institute of Corporate Directors in 2016.
BCOMM MSC PhD
Kevin is an Associate Professor of Organizational Behaviour at the Schulich School of Business, York University. Prior to joining Schulich he was an Associate Professor, and Director of the MBA program, at the DeGroote School of Business, McMaster University. He holds an MSc. in Health Administration and received his doctorate from the Rotman School of Management at the University of Toronto. Recently, his research has focused on ethical influences on negotiator behavior and the transfer of negotiation skills back to the workplace. He is also on the Editorial Board of the Journal of Organizational Behavior and teaches courses in Managerial Negotiation and Organizational Behavior at the masters and doctoral levels. In 2008 he was awarded the Basu Teaching Award by the MBA student association at McMaster and in 2012 and 2013 was nominated for the Sydney Schulich MBA Award for Teaching Excellence. Finally, he is a co-author of Essentials of Negotiation, first published in 2011 and now the most widely used negotiation textbook in Canadian business schools.
MD FCFP MPH MBA
Dr. Tepper is a family physician and the President and Chief Executive Officer of North York General Hospital.
Previously, he was President and Chief Executive Officer of Health Quality Ontario (HQO). An arm’s length agency of the provincial government, HQO works in partnership with Ontario’s health care system to support a better experience of care, better outcomes for Ontarians and better value for money.
Prior to HQO, Dr. Tepper was the inaugural Vice President of Education at Sunnybrook Health Sciences Centre. As Vice President, he was responsible for Sunnybrook’s educational strategy and programming for learners, physicians and staff, patients and their families and the community. Prior to joining Sunnybrook, Dr. Tepper was Assistant Deputy Minister (ADM) in the Health Human Resources Strategy Division of the Ministry of Health and Long-Term Care. As the ADM he led the HealthForceOntario health human resources strategy to ensure that Ontarians have access to the right number and mix of qualified health care providers, now and in the future.
In addition to his involvement in health policy and research at the provincial level, Dr. Tepper has also been active on a national scale as the senior medical officer for Health Canada, an adjunct scientist at the Institute for Clinical Evaluative Sciences (ICES), and a research consultant for the Canadian Institute of Health Information (CIHI). He has received several provincial and national awards for his leadership in these positions.
Dr. Tepper has always remained in active practice serving marginalized populations and taking on clinical leadership roles. He has served as the Medical Director for the Inner City Health Associates and President of the Inner City Family Health Team. He was also previously the Vice-President of the Society of Rural Physicians.
Dr. Tepper holds a degree in Public Policy from Duke University, a Masters of Public Health from Harvard, and recently completed his executive Masters of Business Administration at the Richard Ivey School of Business
John Van Aerde,
MD MA PhD FRCPC
John has 25 years of experience as a Neonatologist, the first 10 as a clinician-researcher, the next 15 in different leadership roles, including medical director of several neonatal intensive care units, the Pediatric Home Nutrition Program for Northern Alberta, the neonatal initiative for Collaborative Practice and Quality Improvement and, Regional director of the Northern Alberta Neonatal Intensive Care Program. Under his leadership and with the support of a large team, the latter program integrated 115 neonatal beds and one follow-up clinic in 5 different hospitals under one functional umbrella. After Alberta, he also served for a few years as Regional Medical Director for Neonatology at Fraser Health in BC. He is a Clinical Professor of Pediatrics at the Universities of Alberta and BC, and Associate Faculty for the Master’s Program in Health Leadership at Royal Roads University in Victoria, BC. He served on many committees for regional, provincial and national organizations, including the Alberta Clinician Council, Faculty of Medicine at the University of Alberta, the Canadian Paediatric Society and, presently, as the President of the Canadian Society for Physician Executives.
John holds a PhD in Medical Sciences, a Master’s degree in Leadership Studies and has published >70 peer-reviewed papers, 20 book chapters and 140 abstracts. He has 20 years of medico-legal experience and has provided/continues to provide consulting services for many academic and health care organizations. Presently, he is the editor of the Canadian Journal of Physician Leadership and researches several aspects of physician leadership. John practices systems theory by living in a self-sustainable house and by exploring forest regeneration, while his wife grows year-round organic food.
Kishore is a graduate of the College of Medicine at the University of Saskatchewan, where he is now clinical associate professor of surgery. Since 1992, he has practised urology in Saskatoon and is head of the Division of Urology for the Saskatoon Health Region.
Kishore's interests are quality improvement and clinical practice redesign. He leads Saskatoon Urology Associates' Advanced Access project - an initiative to improve access to specialist consultation. He is also clinical lead for the Health Quality Council's Chronic Disease Management Collaborative. Kishore teaches the principles and application of health care quality improvement to health care students and professionals at the University of Saskatchewan, and in conferences across Canada.
BA, MA, MHSc (Bioethics)
Frank Wagner is a Bioethicist with the Joint Centre for Bioethics, and an Assistant Professor in the Department of Family and Community Medicine, University of Toronto. Frank is also a faculty member of the Canadian Medical Associations’ Physician Management Institute (PMI). He holds degrees in physical anthropology (BA) and medical anthropology (MA), and is a graduate of the MHSc program in Medical Ethics at the University of Toronto.
Frank is also deeply involved in health care management and policy in Ontario. He was the founding Bioethicist and a member of the Senior Leadership Team at the Toronto Central Community Care Access Centre (CCAC). He completed a nine year term as a Trustee of Sunnybrook Health Sciences Centre, was chair of its Patient Care Committee, Chair of the Selection Committee for Chief, Musculoskeletal Program, and Chair of the Selection Committee for Chief, Family and Community Medicine. He is the ethicist on the Health Quality Ontario (HQO) Ontario Health Technology Advisory Committee (OHTAC), which provides advice to the Ontario Ministry of Health regarding the uptake, diffusion, and distribution of new health technologies. He is also Chair of OHTAC’s Public Engagement Subcommittee, was Chair of the Provincial Expert Panel on Celiac Disease, and a member of the Provincial Expert Panel on Epilepsy. He is also a member of the Law Commission of Ontario’s advisory committee on legal issues impacting seniors in Ontario.
Mary has spent more than 25 years in the business of helping individuals and organizations through the change process. She is director of the Physician Workplace Support Program, a unique service offered through the Physician Health Program of the Ontario Medical Association. Her expertise is in the area of leadership development, team effectiveness, performance management, meeting and retreat facilitation, human resources management, curriculum design and quality improvement. Prior to joining the OMA, Mary was director of organization development/quality workLife at York Central Hospital, now called Mackenzie Hospital, in Richmond Hill, Ontario, where she provided leadership for initiatives related to learning, organizational transformation and improving quality of work life for staff.
MD CM MSc CIC FRCPC
Michael has devoted his career to helping others uncover new and innovative ways to tackle complex challenges, and is a pioneer of using complexity science-based approaches, including ‘Positive Deviance’ and ‘Front Line Ownership’. Michael has advised organizations in Canada, and internationally, such as the World Health Organization, the Centers for Disease Control and Prevention, Blue Cross Blue Shield, Hand Hygiene New Zealand, the Irish Health Services Executive and the Maryland Patient Safety Center. In 2010 he founded Ignite Consulting to help support his consulting work.
In 2015, his interest in physician leadership and organizational culture led him to become Chair of the Medical Advisory Committee at UHN, as well as Program Director of the Ontario Medical Association/Canadian Medical Association Physician Leadership Development Program, developed and offered by the Schulich Executive Education Centre. He currently is a member of the Board of Directors at UHN as well as BlueDot, a Toronto-based technology company focused on infectious diseases preparedness.
Michael holds Masters degrees from McGill University in Montréal and the University of Toronto and is a Fellow of the Royal College of Physicians and Surgeons of Canada in infectious diseases.
Judith John’s career spans all aspects of communications, marketing and public affairs, with an extensive background in arts, culture, not-for-profit, health and social services.
Ms. John was a hospital executive and remains active in health care. She was Vice President of Communications and Public Affairs at the Hospital for Sick Children and Vice President of Communications and Marketing at Mount Sinai Hospital and Foundation. Ms. John works with Toronto Western Hospital, Princess Margaret Cancer Centre, University Health Network, Michael Garron (Toronto East General) Hospital and Sinai Health System, concentrating on the patient experience, partnerships and communications. She handled government and stakeholder relations for the Council of Academic Hospitals Ontario.
As a patient advocate, Ms. John has extensive speaking experience, including as keynote presenter for Health Quality Ontario, the Michener Institute convocation, University of Toronto, Schulich School of Business, the Ontario Brain Institute, several LIHNs, Addiction and Mental Health Foundation, McMaster Health Forum and the Acquired Brain Injury Society. A patient advisor for UHN’s Partners in Care program, Ms. John is a trained Patient Partner. She was part of the Province of Ontario’s Phoenix Project on education and patient care, and Patients Canada. She was on The Change Foundation patient/family centred care awards panel.
She currently chairs the Province’s Quality Management Partnership Citizen Advisory Committee, and sits on the Partnership’s Healthcare System Reference Group, senior leaders from organizations having systems role in healthcare quality. She was part of the Ontario Brain Institute International Review Panel and McMaster Health System Sustainability Forum.
MEd PEng CMF
Mark Franklin is the award-winning practice leader of CareerCycles.com, a career management social enterprise based in Toronto, and co-founder of OneLifeTools.com. Mark and a team of Associates have enriched the career wellbeing of 4000+ clients individually and in organizations using an evidenced-based narrative method. CareerCycles Associates have served physician clients through relationships with Ontario Medical Association and U of Toronto medical residents.
Mark holds a Bachelor of Applied Science in Industrial Engineering, a Master of Education in Counselling Psychology, earned the Career Management Fellow (CMF) designation through Institute of Career Certification International, and P.Eng. license through Professional Engineers Ontario. In 2015, he received the Stu Conger Award for Leadership in Career Development.
Mark’s career management insights have appeared in The Globe and Mail, National Post, Global News, Toronto Star. Mark has authored or co-authored 15 book chapters, peer-reviewed journal articles and other published pieces, and regularly speaks at national and international conferences. Mark hosts the Career Buzz radio show where he’s interviewed hundreds of guests about insights and turning points in their career stories.
CD BSW MA (Leadership) DSocSci (Cand)
Phil Cady is President of Cognitive Leadership Strategies West (CLSWEST) and founding partner of the LEADS Learning scholar practitioner network. Phil’s previous career was as an officer in the Canadian Forces. Since 1997 Phil has enjoyed his role as an Associate Faculty member in the Master of Arts in Leadership (Classic, Health Care, past Justice and Public Safety Leadership specializations) and MBA programs at Royal Roads University. He is also a faculty member for the Physician Leadership Institute, and the Conference Board of Canada’s Director’s College. Phil serves on several organizational boards and frequently volunteers his services to non-profit and social-mission-driven organizations. He is an active Doctor of Social Sciences student at RRU and is studying and researching in the area of complexity science and social systems leadership.
Phil has brought leadership and learning opportunities to organizations of all sizes and complexity from across the world. His passion for studying, designing, and facilitating whole systems transformation has afforded him many incredible opportunities to study and provide consultation on system leadership and strategy formulation for many private and public organizations. He has observed and coached over 1000 teams in simulation and workplace settings, designed, delivered and managed leadership development programs and online leadership assessment tools for private and public companies alike. He is a certified Human Synergistics organizational performance diagnostics, the MBTI, Cognitive Edge Practitioner, and is a certified strategic partner to Power and Systems in Boston, MA.
Phil lives in beautiful Brentwood Bay on Vancouver Island where he also enjoys a busy family life with his spouse, Cindy, and three young children aged eleven and under.