Managing people effectively

From hiring to motivating to evaluating.
Course description

Some physicians achieve leadership—perhaps you want to “make a difference”. Others have leadership thrust upon them—maybe it’s your turn, or nobody else will do it. Likely neither type has any training on how to be a people manager. Often, physicians are expected to learn by osmosis; their lessons, too often, come from making mistakes. Given the complexity of health care organizations, administrators and physicians need a sophisticated set of management skills to be successful. This course focuses on those skills: the “how to’s” of successfully managing people and their work.

Return on investment

  • Discuss the challenges of the physician leader role as a manager of people
  • Describe the accountabilities and roles of the physician leader in an organization
  • Outline the key components and requirements of the human resource development cycle
  • Design and apply best-practice techniques to optimize effectiveness in the human resource development cycle (i.e., behavioural interview, constructive performance conversation)


This course can be customized and delivered in-house at your organization, meeting or conference to physicians and/or interdisciplinary teams.