Developing and leading system improvement

The fundamentals of improving patient care.
Course description

How can health care leaders continuously improve patient outcomes? In today’s challenging landscape, it’s important to know how to monitor processes, analyze organizational structures and measure outcomes. A quality improvement (QI) framework can help you do that.

Through lecture, small-group work and hands-on learning, this Physician Leadership Institute course will introduce you to the QI tools and methods required to lead system improvement. You will also have the opportunity to develop a plan to improve an area in your organization.

Expect to learn how to:

  • apply QI theory and science to your work;
  • examine patterns and processes within your organization that need to change;
  • use the Model for Improvement to implement change; and
  • develop a quality improvement plan to improve processes for your organization.

Who is this for?

Physicians looking to improve processes and the quality of patient care in their organization.


Oct. 27, Nov. 3 , and Nov. 10, 2021

3 evening sessions
6:00–9:15 pm ET

Faculty Team
Academic Degree
BA(Hons), BScPT, MSc
Academic Degree

Please note: you must have a account to register and access our CMA Joule learning portal. Create an account (membership not required).


This course can be tailored and delivered in-house* to physicians and/or interdisciplinary teams at your organization, meeting or conference.

*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice.