LEADS in a Caring Environment Framework

The LEADS in a Caring Environment Framework is a foundational element for health leadership development in Canada. It defines the knowledge, skills and attitudes a leader needs to have to successfully contribute to an effective, efficient Canadian health care system.

Leading self

Self-motivated leaders:

  • are self-aware – of their own assumptions, values, principles, strengths and limitations
  • manage themselves – taking responsibility for their own performance and health
  • develop themselves – actively seeking opportunities and challenges for personal learning, character building and growth
  • demonstrate character – modelling qualities such as honesty, integrity, resilience and confidence

Engage others

Engaging leaders:

  • foster development of others — supporting and challenging others to achieve professional and personal goals
  • contribute to the creation of healthy organizations — creating engaging environments where others have meaningful opportunities to contribute and ensure that resources are available to fulfil their expected responsibilities
  • communicate effectively — listening well and encouraging open exchange of information and ideas using appropriate communication tools
  • build teams — facilitating environments of collaboration and cooperation to achieve results

Achieve results

Goal-oriented leaders:

  • set direction — inspiring vision by identifying, establishing and communicating clear and meaningful expectations and outcomes
  • strategically align decisions with vision, values and evidence — integrating organizational missions and values with reliable, valid evidence to make decisions
  • take action to implement decisions — acting in a manner consistent with organizational values to yield effective, efficient public-centred service
  • assess and evaluate — measuring and evaluate outcomes, comparing results against established benchmarks, and correcting the course as appropriate

Develop coalition

Collaborative leaders:

  • purposefully build partnerships and networks to create results — creating connections, trust and shared meaning with individuals and groups
  • demonstrate a commitment to customers and service — facilitating collaboration, cooperation and coalitions among diverse groups and perspectives aimed at learning to improve service
  • mobilize knowledge — employing methods to gather intelligence, encourage open exchange of information and use quality evidence to influence action across the system
  • navigate socio-political environments — they are politically astute, and can negotiate through conflict and mobilize support

Transform systems

Successful leaders:

  • demonstrate systems and critical thinking — thinking analytically and conceptually, questioning and challenging the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders
  • encourage and support innovation — creating a climate of continuous improvement and creativity aimed at systemic change
  • orient themselves strategically to the future — scanning the environment for ideas, best practices and emerging trends that will shape the system
  • champion and orchestrate change — actively contributing to change processes that improve health service delivery